Product Support Engineer

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defence United Kingdom (BDUK) is looking for a Product Support Engineer to augment our Maintenance Repair and Overhaul (MRO) capability. This is a full-time role based at Almondbank with hybrid working options.

BDUK is a subsidiary of the Boeing Company and currently employs over 1,700 people in the UK. We are responsible for delivering several exciting contracts to our UK defence customers including new capabilities like the E-7 AEW&C and the P-8A Maritime Patrol Aircraft, Autonomous Systems, C4ISR Services, Support for the Chinook & Apache Fleets, Logistic Information Services and Training Services and are very much in a growth phase.

This fast-paced and dynamic environment means that it is highly unlikely that any two days will be the same. While working in such agile settings, your wellbeing is very important to us; we strive for a healthy work-life balance with a supportive culture which fosters collaboration, innovation and first-time quality. As a BDUK employee, you will have the freedom to choose a healthy work-life balance through flexible working arrangements, incentive programmes and access to a range of resources and tools to support your growth and wellbeing.

The BDUK Engineering function operates a matrix organisation consisting of engineering departments that deliver technical skills, expertise and products into our programmes. This role will be in the Product Support Engineering Department. The Department consists of the following technical areas:

• Reliability Centred Maintenance Analysis
• Reliability and Maintainability
• Logistic Support Analysis
• Engineering Data Exploitation
• Obsolescence Management
• Technical Publications
• Product Support Engineering
• Maintenance Repair and Overhaul

As a Product Support Engineer, you will help to facilitate and implement Product Support Engineering philosophies and techniques in support of capability growth in the field of MRO. You will report to the BDUK Technical Support Manager (MRO) whilst being technically supported by our other capability specialists within the Product Support Department in addition to ‘On-Site’ Engineering and Supply Chain personnel.

In your role, you shall:

• Assist in the assessment, development and implementation of Product Support strategy with respect to technology insertion and tooling methodologies.
• Support resolution of technical problems and assist in the advance of new engineering principles, theories, advanced technologies and concepts with respect to BDUK MRO services offering.
• Assist in the implementation of Lean principles and technologies
• Liaise with Engineering, R&M, ILS, Publications, RCMA, LSA, Supply Chain and other Product Support Departments in both Boeing UK and USA to glean and/or provide data and information to support activities as they relate to MRO products and services.
• Interface with IPTs and internal customers to develop products, skills knowledge and experience.
• Support internal and external audits and reviews to ensure product and data information meet regulatory requirements
• Work as directed by the Technical Support Manager (MRO) in support of the delivery and advancement of MRO capabilities.

You may also get the opportunity to work on a variety of other programmes, business development opportunities and contribute to engineering excellence across the company as part of your ongoing career development with Boeing.

Aside from your technical work, there is the potential to support company initiatives, for example, quality improvements, promoting a safety culture, promoting Diversity and Inclusion, mentoring and coaching, STEM outreach and a number of focus projects to support the growth of the company and its employees.

Required Skills, Qualifications and Experience:

The preferred candidate will have most of the following, with some considered essential:

• Ideally but not essential you will be educated to degree level in a relevant STEM subject.
• Prior experience in technology insertion or an advanced manufacturing environment e.g. machining operations/composites/fabrication is highly desirable.
• Ideally, some understanding of Support Engineering in the UK Military environment
• Must be proficient in the use of Microsoft Office Suite
• Strong analytical skills with a focus for detail
• Strong written and oral communication skills

What Boeing offers you:

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

• Competitive salary and annual incentive plans
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year.
• Pension Plan with 10% employer contribution
• Company paid BUPA Medical Plan
• Short Term Sickness: 100% pay for the first 26 weeks
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your on-going personal and career development

Work Authorisation: This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Security Clearance: This position requires the ability to obtain a UK security clearance for which the Government requires UK Citizenship.

Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time