Defence Account Manager (MoD - Information Systems)Bristol, England
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Boeing Defence UK (BD UK) has an enviable presence in many areas of the Defence and National Security market in the UK. Recognised for its superior engineering, integration, programme management and supply chain expertise, the Boeing brand is synonymous with a number of mission critical platforms and systems within the UK Defence and National Security sector.
BDUK plays a critical role in supporting Defence logistics and support which we want to expand and extend as the UK MOD transforms to exploit digital capabilities. We are looking for an Account Manager who is experienced in the Defence Sector, particularly in the areas of Defence Support and Defence Digital within STRATCOM, who can lead our business development effort to leverage the existing programmes of work that we are delivering and to grow into new areas where BDUK and, more widely, The Boeing Company can deliver enhanced value.
Working to the Defence Information Systems (IS) Programme Manager this new role will be required to build on the trusted relationships with our customers to gain deep insight, knowledge and understanding of requirements so that we can convert them into opportunities for growth. In doing so, you will be expected to build a credible business plan that BDUK and The Boeing Company (globally) can support and invest in to build a substantial presence in this market. You will play a key role in shaping the future of BDUK by ensuring the value propositions for the future align to the challenges and opportunities that customers in this sector face.
In addition you will be required to support BAU projects as requested by the Defence IS MOD Liaison Officer and Customer Relations Manager (CRM). This will include leading on Continuous Improvement activities within the programme to ensure early alignment of current projects with future customer requirements. Tracking of ongoing challenges and solutions will be essential to improving service levels and allowing for innovation and modernisation across the Defence IS spectrum.
This is a unique opportunity to shape BDUK’s strategic direction, as well as critical BAU contractual delivery, at a time when BDUK is ramping up its presence in the UK digital and Defence IS sectors.
You will be expected to:
Own the Defence IS account and work with the CRM to build a persistent presence within Defence Support and Defence Digital where BDUK is helping to identify and address business and mission challenges;
Represent the customers and their needs internally within BDUK to ensure capability is being developed and delivered that aligns to their needs;
Lead in the capture and reuse of domain knowledge and BDUK experience with target accounts;
Constantly drive BDUK to innovate to provide our customers with the best tools as they plan to adopt new capabilities and transform operations.
Own, evolve and deliver the Defence IS account plan that aligns to the problems and challenges faced by customers today and in the future while leveraging the core strengths that BDUK has in systems engineering, business consulting, programme / service management, supply chain management and innovation;
Co-ordinate the support of the wider business functions to ensure a consistent and controlled path forward is understood and messaging is clear and tailored appropriately to different audiences;
Maintain a full and up to date understanding of Boeing’s global capabilities and experience in Defence IS and ensure these are widely understood and by the customer, and made accessible where possible;
Assist the CRM in developing and expanding relationships with new and existing stakeholders within these, and related areas of MOD, to identify and respond to business challenges and needs.
Maintain an in-depth and up to date view of the competitive landscape and seek to build relationships with complementary partners who can augment and extend BDUK’s ability to solve complex customer problems;
Work proactively to promote UK small and medium enterprises (SMEs) and other innovators who may be able to solve customer problems by working with BDUK;
Lead capture management, proposal development and assist in negotiation of commercial contracts for sales of products and services;
Report on account development progress, including sales pipeline, bid status, competitive positioning, and delivery risks;
Operate ethically and act with integrity and respect into a culture that is open and transparent, diverse and inclusive.
What we are looking for:
SC clearance, held or willing and eligible to acquire;
Experience of building account and business development plans;
A solid understanding of the technology landscape, particularly in the areas of digital and IS, and how these will be relevant to customers across the Defence sector;
A strong track record of understanding and aligning to the strategic direction of your customer and identifying problems and challenges that BDUK could look to resolve in the future;
A track record of identifying and successfully pursuing opportunities within UK government departments, ideally in the defence sector;
A track record of building and exploiting domain knowledge and contributing to a capture-centric culture, along with shaping outcomes to adapt to specific customer needs;
Established relationships with customers in the Defence Support and Digital areas of UK MOD, as well as innovation channels.
All information provided will be checked and may be verified.
Important information regarding this requisition: This position does not have sponsorship approval. This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
PLEASE NOTE: The successful candidate will be expected to undergo a SECURITY CHECK/CLEARANCE
Contingent Upon Program Award
No, this position is not contingent upon program award
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.