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Apache – Field Service Representative - Mechanical

Company Boeing Defence UK Limited Job ID 1700024459 Date posted 11/28/2017
Location Wattisham Airfield Suffolk United Kingdom
Job Description

For the past 100 years, Boeing has been making the impossible, possible. From producing a single canvas-and-wood airplane to transforming how we fly over oceans and into the stars, Boeing has become the world's largest aerospace company. And we're just getting started; especially in the UK.


The partnership between Boeing and the UK dates back to the 1930’s and continues to get stronger and deeper, with UK jobs, skills and opportunities being constantly generated to support major UK programmes such as Apache, Chinook, C-17, P-8, ScanEagle, Support Chain Information Services, Government Services and Staffordshire Police, to mention a few.


Boeing has doubled its UK workforce in the last five years to more than 2,000 employees. This growth continues in 2017.  Join us, and you can build something better for yourself, for our customers and for the world.

We are currently looking for an experienced Mechanical Field Service Representative to join the Boeing Apache Attack Helicopter IOS program, engineering and supportability team located in the United Kingdom (UK) Wattisham Airfield, Wattisham, Suffolk in support the UK’s fleet of Mk 1 AH-64 Apache helicopters.

The individual shall have a significant amount of demonstrated Mk 1 AH-64 Apache experience and knowledge in aircraft maintenance procedures, practices, and maintenance engineering standards and specifications to support the execution of maintenance and sustainment for Mk 1 AH-64 Apache, covering all mechanical and propulsion aspects of aircraft systems.

In this role you will lead and provide advice in the execution of maintenance in accordance with the Ministry of Defence (MoD) Compound Interactive Electronic Technical Publication (CIETP) along with Boeing standard procedures, processes, and practices.

You will support the customer by providing procedures, repair advice and associated technical data to perform in service maintenance.

You will need to have the ability to conduct research on technical, maintenance, operational and quality issues and lead analytical investigations to evaluate user and supplier reported discrepancies that cannot be resolved by customer.

You will conduct on and off aircraft fault diagnostics using published resources and will apply knowledge of engineering, maintenance processes and data that are necessary for defining delivery configurations e.g., design definitions, program directives, engineering drawings, change memos, wiring diagrams and schematics, functional tests, supplier data.


You will need to gain knowledge of company policies and processes for developing maintenance data for post-delivery aircraft and modifications embodied by Leonardo Helicopters.

You will need knowledge of the Mk 1 AH-64 Apache platform, the Manual of Maintenance and Airworthiness Processes (MAP-01) and associated MAA Regulatory Publications (MRP), especially regulation pertaining to maintenance data and pre and post-delivery aircraft modifications.

You must be able to apply knowledge of technical publications and instructions (e.g., Structural Repair Manual [SRM], Airplane Maintenance Manual [AMM], Illustrated Parts Catalogue [IPC], Operations Manual [OPS],

Component Maintenance Manual [CMM], Wiring Diagram Manual [WDM], Service Modification[SM], Engineering Instructions [EI] and Service Bulletins/Notes [SB/SN]). You will apply knowledge of engineering analysis of mechanical system design, etc. to develop and maintain and analyze technical data to resolve problems for aircraft components and systems to support safe and efficient operation and continued airworthiness.

You will apply your technical knowledge to implement solutions to customer maintenance requirements, questions and concerns, interfacing with company and supplier technical experts when appropriate.

Interface with customers to provide technical advice, component repair procedures, CIETP amendments and any other issues that arise utilizing the VECTOR Boeing Engineering Technical Response (BETRs) system and the customers Serena Technical Query system.  

The individual will be responsible in actively supporting Continuous Improvement (CI), Employee Involvement (EI) type events and obsolescence. Conduct Best Practice Activity to maintain and improve standards for all Boeing engineering functions. The individual will provide technical field support to a number company products. Perform troubleshooting procedures for multiple systems coverage. Resolve maintenance and operational issues. Interprets technical documents and monitors product performance. Analyzes technical data and evaluates maintenance procedures. Develops, conducts and mentors ad hoc training.

BDS Global Operations

Relocation Assistance Available
No. Relocation assistance is not a negotiable benefit.


Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

An Engineering degree with CEng or IEng registration is desired, or a significant amount of related work experience, or an equivalent combination of education and experience in the field of helicopter depth and fleeted maintenance.

This requisition is for an international, locally hired position.

Make sure you list all of the Countries in which you are a citizen. If you have work authorization for a country that you are not a citizen of, please explain this on the top of your resume. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll.


Experience Level
Individual Contributor

Job Type

Yes, 10 % of the Time

Contingent Upon Program Award


Job Code

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