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Software Customization Engineer

Job ID 789 Date posted 11/06/2017
Location Englewood COLORADO United States
Job Description

Jeppesen: Transforming the way the world moves.





One third of pilots and cabin crew worldwide are flying with schedules produced by Jeppesen's innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Jeppesen. 
At Jeppesen you will work with breakthrough technology, exciting customers and fantastic colleagues from around the world. Our culture is characterized by creativity, professionalism and hard work within an open and flexible work environment.  We believe that our employees must be allowed to think big and have fun for us to remain one of the top companies in the industry. To get the best out of each talent, we encourage and enable our employees to continuously develop and explore.
This position is supporting our Crew product portfolio where we cooperate with world leading customers such as Lufthansa, British Airways, Delta Airlines, United, Singapore Airlines and Qantas which creates a dynamic international business environment. Furthermore, we solve some of the most complex optimization problems in the world. We are passionate about making even the most complex simple and transparent for our customers.



Essential Duties:


You will be based in Denver, Colorado and be expected to travel to our customers from time to time mainly in the Americas.

The Crew Implementation department is responsible for the customization and delivery of our Crew management products to airline customers and to make sure that we deliver solutions that our customers truly need. You will be part of a skilled team of developers that value diversity and learn from each other.
As a Software Customization Engineer you will work as a programmer closely to our clients and customize the application to their business environment. We are looking for a developer with strong communication skills, both inside a team and towards clients, who can explain decisions and technical solutions in a pedagogical and confident way. The successful candidate is good at dealing with technical challenges and programing tasks as well as handling client expectations and building long-term customer relations. Your tasks will include; understanding the client’s needs, capturing requirements, customize the software, tuning the optimizer, verifying quality and testing.

For this position it is vital that you are passionate about learning the Airline business and that you see yourself contributing in workshops and communicating with different stakeholders as part of the requirements gathering process.




Technical degree in a related field of study and typically 2 or more years' related work experience or an equivalent combination of education and experience.


Knowledge and Skills:


We believe you
  • have programing experience
  • are experienced with Unix / Linux environment
  • have the ability to travel
  • are passionate about using technology to solve problems
It would also be great if you
  • have experience of working within a scrum team or in similar agile project setups.
  • have a MSc in Computer Science / Physics Engineering /Industrial Engineering or equivalent.
  • speak additional languages fluently.


 We put great emphasis on your personal characteristics you have a strong analytical approach to problem solving, strong communication skills both within and outside your team and an interest for technology as well as human relations'. We also think you are driven, enthusiastic, have a positive attitude, never settle and are comfortable with change.


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