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RWE Digital Focal Product Support Analyst (Hybrid)

Frimley, England; Yeovil, England Job ID 00000403962 Category Engineering Post Date Jan. 11, 2024
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defence United Kingdom (BDUK) is looking for a Digital Focal Product Support Analyst to support new business opportunities and existing product platforms, principally within the Rotary Wing Enterprise (RWE) Group. This role would be based at Frimley and Yeovil on a hybrid basis.

BDUK is a subsidiary of the Boeing Company and currently employs over 1,400 people in the UK. We are responsible for delivering several exciting contracts to our UK defence customers including new capabilities like the E-7 AEW&C and the P-8A Maritime Patrol Aircraft, Autonomous Systems, C4ISR Services, Support for the Chinook & Apache Fleets, Logistic Information Services and Training Services and are very much in a growth phase.

The BDUK Engineering function operates a matrix organisation consisting of engineering departments that deliver technical skills, expertise and products into our programmes. This role will be in the Product Support Engineering Department. The Department consists of the following technical areas:

  • Reliability Centred Maintenance Analysis.
  • Reliability and Maintainability.
  • Logistic Support Analysis.
  • Engineering Data Exploitation (DE).
  • Obsolescence Management.
  • Technical Publications.
  • Integrated Logistic Support Engineering.

As a RWE Digital Focal Product Support Analyst, you will call upon your Data Exploitation experience to support and review fleet data from a variety of data sources and systems. Working within the Data Exploitation team (DE Team), you will drive and help shape our digital data exploitation services to optimise aircraft availability and deliver products and services with a safety first mind-set. 

This post will fall under the direct supervision of the Data Exploitation Team Lead and report to the responsible BDUK Product Support Manager. Operating as part of a fully integrated Product Support department, the successful candidate will receive additional support from additional/other capability specialists within the wider Engineering function.

In your role, you shall:

  • Extract data from various source platforms, interpret the raw data in to usable and presentable data tables, for use and analytical activity by the DE Team and other capabilities within the business.
  • Provide analytical capability to transform information and data; providing insight to support DE decision making.
  • Collaborating with other Engineering disciplines and the other Senior Stakeholders, to ensure consistency of working methods and activities across all projects.
  • Coordinate, monitor, establish Key Performance Indicators (KPI) and report status of DE activities.
  • Assist in the assessing of additional/new DE toolsets.
  • Prepare and maintain DE dashboards and prepare reports to meet all contract deliverable KPI’s.

In addition to your technical work scope, there is an expectation that the post will support wider organisational objectives in relation to; promoting a Safety Culture, promoting and enabling a diverse and inclusive culture, mentoring and coaching, STEM outreach and a number of focus projects to support the growth of the company and its employees.

Preferred Skills, Qualifications and Experience:

The preferred candidate will have most of the following, with some considered essential:

  • Essential to be able to obtain UK SC security clearance.
  • Prior experience within the aviation or defence industry essential.
  • High level of skill in the deployment of Data Exploitation methodologies and underpinning analysis.
  • A clear communicator with a can-do attitude who has the drive, commitment and passion to continuously improve the quality of service.
  • Understanding of the relationships between DE and R&M, Design, Dependability, Safety, ILS & Asset Management.
  • Knowledge and awareness of risk & reliability management systems and techniques.
  • Proven ability to drive first time quality.
  • Must be proficient in the use of Microsoft Office Suite, in particular MS Word, and Adobe Acrobat XI Pro.
  • Engineering Degree qualified, minimum Technical Education HNC/HND and or received formal training in Support Engineering principles.

What Boeing offers you:

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

  • Competitive salary and annual incentive plans
  • Continuous learning: You’ll develop the approach and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  • 23 days plus UK public holidays and a Winter Break between Christmas and New Year!
  • Pension Plan with 10% employer contribution
  • Company paid BUPA Medical Plan
  • Short Term Sickness: 100% pay for the first 26 weeks
  • Long Term Sickness: 66.67% of annual salary from 27th week
  • 6x annual salary life insurance
  • Learning Together Programme to support your ongoing personal and career development
  • Access to Boeing’s Well Being Programs, tool and incentives
  • Parental leave options available!

Employer will not sponsor applicants for employment visa status.

Work Authorisation: This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to acquire Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Security Clearance: This position requires the ability to acquire a UK security clearance for which the Government requires UK Citizenship.

Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.


Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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