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Health and Insurance Operations Senior Manager

Seattle, Washington; Chicago, Illinois; Mesa, Arizona Job ID JR2025449285 Category Human Resources Post Date Mar. 26, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company’s Human Resources (HR) Operations organization is seeking a Health and Insurance OperationsSenior Manager to oversee day-to-day administration and execution of Boeing’s domestic Health and Insurance offerings in Seattle, WA, Mesa, AZ or Chicago, IL. This role is responsible for ensuring the efficient and effective delivery of both traditional and specialized healthcare programs, including medical benefits, vision, dental, life insurance, eligibility, and specialty program administration.

Position Responsibilities:

  • Lead and manage a geographically dispersed team of exempt employees while collaborating with a diverse network of internal and external stakeholders to define, implement, and administer health, insurance, and specialty programs, processes, and tools

  • Maintain comprehensive documentation related to plan operations and supplier requirements, including business rules, plan provisions, production and defect logs, process maps, and control plans

  • Supervise the operations of multiple suppliers that provide health, insurance, administration, and specialty benefit programs

  • Identify industry best practices and performance standards, monitor supplier performance against these standards, and develop and implement improvement action plans as necessary

  • Collaborate with the Benefits portfolio and project management teams to oversee change and issue management practices, ensuring efficient resource utilization and appropriate prioritization

  • Integrate services from multiple suppliers to provide employees with seamless services tailored to their needs

  • Maintain the integrity of employee demographic data with suppliers, ensuring timely and accurate daily interface feeds and proper resolution of exceptions

  • Utilize resources efficiently to reduce expenses and maximize productivity; implement process improvements to enhance operations; identify risk areas and develop process control plans to mitigate them; and employ root cause corrective action plans for continuous improvement

  • Ensure employees have challenging, measurable business goals and objectives, along with meaningful leadership development plans

Basic Qualifications (Required Skills/Experience):

  • 10+ years of experience in health and insurance delivery/operations

  • 5+ years of experience leading direct reports

  • 5+ years of experience working for a large employer with both union and non-union populations

  • 5+ years of experience working on teams and projects that involve cross-functional and/or cross-business domains with executive interface

Preferred Qualifications (Desired Skills/Experience):

  • Bachelor's degree or higher in Human Resources, Business Administration, or a related field

  • Experience and knowledge of Health & Insurance benefits administration, regulations, processes, and best practices

  • Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

  • Experience collecting and analyzing data from multiple sources, as well as interpreting data and presenting analysis and recommendations to management

  • Experience in leading change management and process improvement activities at a business unit or enterprise level

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $163,200 - $235,750


Applications for this position will be accepted until Apr. 11, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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