Skip to main content
collage of photos featuring a rocket, a plane, and a submarine

Bring your ideas
to life

Search

Find U.S. Contract Jobs

Field Service Representative

Bangor Trident Base, Washington Job ID JR2025479109 Category Security Clearance Role Type Onsite Post Date Oct. 24, 2025 Security Clearance Required
Apply Now

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense, Space & Security (BDS), Intelligence Systems (IS) Division, seeks a Field Service Representative (FSR) to join our team in NSB Bangor, WA.  We deliver complex solutions in some of the most challenging environments on Earth.  We support our Mission Operations Portfolio in design, build, test, deploy, operate, and we maintain a wide variety of mission critical platforms and systems for commercial and government customers. 

You will install, operate, secure, and maintain effective, cost-efficient Information Technology (IT) solutions that support Boeing Defense Systems programs and customers.  You will provide remote support to users at various military locations and to teammates across multiple time zones.

Position Responsibilities:

  • Prepare release planning for software and hardware across the system, including patch management.
  • Monitor, evaluate and optimize system performance.
  • Evaluate complex system production readiness and supportability.
  • Restore routine and complex computing service operations.
  • Perform preventive and corrective maintenance.
  • Ensure proper functionality of installed equipment.  Diagnose and resolve hardware issues.
  • Contribute to the development and execution of well-targeted customer training programs and procedures.  Schedule end-user training. 
  • Interface directly with customers and end-users.
  • Interact frequently with inter-organizational personnel and external customers.
  • Conduct complex analyses to optimize total system or system architecture to solve complex problems.
  • Maintain technical manuals, documentation, and procedures applicable to the technology and peripheral equipment.
  • Work in both Linux and Windows environments.
  • Support Information Technology projects that provide dedicated program infrastructure.
  • Perform hardware and software installation, configuration, and disposition of servers and workstations to support the architecture.
  • Provide complex problem resolution, root cause analysis, and technical support for delivery systems.
  • Participate in the design, validation, and configuration of computing delivery systems.
  • Plan and coordinate system changes.
  • Administer user system access and establish safeguards to protect information to meet security requirements.

This position requires an active TS/SCI U.S. Security Clearance.  (A U.S. Security Clearance that has been active in the past 24 months is considered active).

Basic Qualifications (Required Skills/Experience):

  • Ability to obtain a Counterintelligence Polygraph (CIP).
  • Years of related experience: 1+ for level 2, 3+ for level 3, 5+ for level 4.
  • Experience with Hardware Integration and Software integration.
  • Experience troubleshooting and solving complex problems in a variety of software platforms.
  • Experience with technical writing and editing.

Preferred Qualifications (Desired Skills/Experience):

  • Active CIP.
  • Linux and Windows experience.
  • RCCA or Root Cause Analysis experience.

Typical Education & Experience:

Level 2: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 year's related work experience, etc.).

Level 3: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.)

Level 4: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).

Drug Free Workplace:

Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

Level 2: $69,700 - $94,300

Level 3: $87,550 - $118,450

Level 4: $108,800 - $147,200


Applications for this position will be accepted until Nov. 10, 2025


Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active Top Secret/Sensitive Compartmented Information (TS/SCI) U.S. Security Clearance with an adjudicated Counterintelligence or Full Scope Polygraph (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active.).

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Shows the full job description for sighted users
Apply Now

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
Explore more benefits

These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

  • Jacob M
    We never stop growing

    Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.

    Learn more

Jobs for You:

No recently viewed jobs.

View all of our available opportunities

No saved jobs.

View all of our available opportunities

Connect with us

Sign up for Job Alerts

Be the first to know when new jobs are posted.

Sign up for Job Alerts

Join our Talent Community

Get updates about Boeing job opportunities, events and career information.

Sign up for our Talent Community

Veteran Talent Community

Transition to a career in engineering, product support, IT, manufacturing or other areas.

Sign up for our Veteran Talent Community