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Business Support Manager - BGES United Kingdom and Ireland

Bristol, England; Hounslow, England; Frimley, England Job ID JR2025462129 Category Business Support Services Role Type Hybrid Post Date Jul. 01, 2025 Security Clearance Required
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Introduction

Boeing Global Enterprise Services (BGES) provide internal services to ~100 non-US locations, in 34 countries, ensuring safe, secure & compliant operations in an effective and efficient delivery model for our stakeholder communities. The team reports into Boeing Global supporting regional teams and works in close collaboration with Enterprise Services, Global Real Estate, Facilities, Asset Management, Indirect Supply Chain, Enterprise Financial Services, Security & Fire Protection, IT&DA and HR Services to deliver a global capability.

Job Description

The Boeing Global Enterprise Services (BGES) team is looking to hire a Business Services Support Manager for the UK and Ireland. This role will report into the BGES Regional Leader for the UK and Ireland region. This role will lead a team of employees with further potential growth of additional employees based on the very dynamic business environment for Boeing. The team has the responsibility for the daily running of our offices across 15 various locations across the UK and Ireland, supporting multiple business entities. 

This is a hybrid position that can be based out of a number of sites, including Bristol, Frimley, Heathrow, other BGES managed sites can be considered, with travel required between the locations supported by this role.

Responsibilities

Management of a team performing activities in accordance with the Boeing Global Enterprise Services (BGES) Service List which includes Operations Management and Compliance, Business Support Services and traveler assistance for multiple delegated business activities

  • Ensuring Boeing locations within region are managed to Boeing standards, and within budgets
  • Manage Front of House support and responsible for exceptional customer service standards
  • Supporting and delivering delegated activities and integration as needed from other service groups.  These include Enterprise Services, Finance & Business, Security & Fire Protection, Site Services and Supplier Management
  • Developing and maintaining key relationships and partnerships with business partners, customers, stakeholders, peers, and direct reports for multiple sites with significant scope and complexity
  • Management, development and motivating a team responsible for site/entity compliance with local laws, Boeing policies and procedures
  • Responsible for forecasts and management of operating budgets, including approval of purchase requisitions within financial delegations
  • Managing long range business planning for assigned portfolio, including headcount projections, office utilization, and facilities upgrades
  • Identifying and managing process improvements, using project management principles and lean tools.
  • Drive a mindset of continuous improvement, cost reduction and cost avoidance
  • Manages, develops and motivates a team of employees, enabling them to enhance their skills, build their confidence and develop their careers whilst improving the BGES delivered services.

Skills and Experience

  • 3 + years’ of demonstrated successful management/team leadership experience
  • Must be a proactive, assertive, high energy individual who can work efficiently in an environment where priorities can change frequently
  • Must be highly responsive to the needs generated by the day-to-day activities of the sites and business management requirements
  • Should exhibit mature and independent judgment, initiative and flexibility
  • Should be able to demonstrate strong collaboration skills
  • High levels of discretion are required. Demonstrated experience of working in a confidential environment
  • Excellent communication skills; both verbal and written communication in English
  • Be computer literate with excellent experience of MS Office. Word, Excel and PowerPoint are essential
  • Experienced in working in a multicultural environment
  • Experience of working within a US based or aerospace company would be advantageous
  • Travel is required circa 40% of the time

The successful candidate should have excellent communication skills to work within a busy team, and to support staff who are located across the region, be a team player to deliver initiatives, you should be highly organised and motivated with the ability to multi task and prioritise as needed.   A professional and friendly demeanor is essential.  

Location – Bristol, Frimley, Heathrow, (other BGES locations can be considered)

Important information regarding this requisition

This requisition is for a locally hired position in the UK only.  Candidates must have current legal authorization to live and work in the respective country. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Relocation

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.


Applications for this position will be accepted until Jul. 15, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (United Kingdom)


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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  • Jacob M
    We never stop growing

    Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.

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