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Senior Change Management & System Integration Specialist

Hialeah, Florida; O'Fallon, Missouri; Chandler, Arizona; Long Beach, California Job ID JR2025488049 Category Business Support Services Role Type Onsite Post Date Dec. 11, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS),Distribution Services, is looking for a Senior Change Management & System Integration Specialist to join our team in Hialeah, FL, Chandler, AZ, Long Beach, CA or O Fallon, MO.

Role Summary

Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution. Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams.

Scope

This role leads enterprise-level OCM activities across Boeing Distribution, partnering with program leads, enterprise enablement, data governance, technical teams, and value stream leaders. The role will drive strategy and execution for communication, training, and stakeholder engagement, and will also coordinate incident RCA remediation communication, enterprise regression testing communications, and cross-functional issue management communications. This position is accountable for establishing standardized approaches, governance, and measurable adoption outcomes globally.

Position Responsibilities:

  • Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams.

  • Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users.

  • Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging.

  • Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization — coordinating remediation communications and adoption actions across technical and functional teams.

  • Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized.

  • Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training.

  • Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM-related issues and stakeholder concerns.

  • Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post-implementation sustainment plans.

  • Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions.

Core Competencies

  • Strategic thinker with strong execution focus.

  • Exceptional stakeholder engagement and executive presence.

  • Strong facilitation, training design, and adult-learning awareness.

  • Analytical orientation — able to interpret adoption metrics and trend data to recommend actions.

  • High collaboration and influencing skills; ability to work across global teams and cultures.

  • Resilient, adaptable, and comfortable managing ambiguity in large transformations.

Deliverables

  • Global OCM strategy and operational plan (communication, training, engagement, and sustainment) for SAP S/4HANA.

  • Role-based training curricula, learning pathways, and content artifacts (tip sheets, quick reference guides, portal pages).

  • Communication calendars, templates, and updated enterprise web portal content.

  • RCA communication and remediation governance artifacts for enterprise-impacting incidents.

  • Enterprise regression readiness communications and evidence of stakeholder engagement.

  • Quarterly executive-level performance report with adoption KPIs and recommended actions.

  • Knowledge transfer sessions, training schedules, and recorded/on-demand training assets.

Basic Qualifications (Required Skills/Experience):

  • Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field.

  • 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations).

  • Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management.

  • Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority.

  • Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging.

  • Strong written and verbal communication skills; experience developing executive-level reports and dashboards.

  • Experience mentoring and leading OCM practitioners.

Preferred Qualifications (Desired Skills/Experience):

  • Change Management certification (Prosci, ACMP) and/or Project Management certification (PMP or equivalent).

  • Prior SAP S/4HANA implementation experience (especially in distribution, logistics, or manufacturing).

  • Experience with Master Data Governance concepts and translating data/policy changes into end-user guidance.

  • Experience with eLearning tools, constant contact and web portal content management.

Travel:

This position may require traveling up to 20% of the time.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $96,000.00 - $146,000.00


Applications for this position will be accepted until Dec. 19, 2025


Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Contingent Upon Program Reward

The position is contingent upon program award


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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