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E-7 – AEW&C Mission Systems Field Service Representative

Lossiemouth, Scotland Job ID JR2025470996 Category Engineering Role Type Onsite Post Date Sep. 16, 2025 Security Clearance Required
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Introduction

Boeing Defence United Kingdom (BDUK), through its Aircraft Support Programme, provides sustainment and delegated design support services to multiple rotary and fixed wing aircraft including, AH-64E, CH-47, C-17, P8-A and E-7. Boeing employs over 2,000 people across the UK at numerous sites, and the company is experiencing solid organic growth.

We are currently looking for an experienced Airborne Early Warning and Control (AEW&C) Mission Systems Field Service Representative to join the BDUK E-7 MK1 Wedgetail AEW&C Sustaining Engineering team. This position will be located at RAF Lossiemouth, in support the UK’s fleet of E-7 Wedgetail AEW&C aircraft providing specialist Field Engineering, in-service support and stakeholder liaison for mission systems on the UK E-7 Wedgetail.

Role

The AEW&C Mission Systems Field Service Representative is the primary interface between Boeing, the UK Ministry of Defence (MoD) Military / Approved Maintenance Organisations (M/AMOs), Original Equipment Manufacturers (OEMs) and internal Boeing stakeholders for mission systems on the E-7. You will provide an in-service technical query service, advice, trouble shooting, fault investigations, repairs, system-level testing and configuration management support for mission sensors, mission computers, operator consoles, tactical data links, communications suites, surveillance subsystems, mission software and supporting power/signal distribution systems utilising authority and Boeing approved technical data sets.

With platform reach back support to the platform Design Organisation, you will be responsible for leading research on technical, operational and quality issues using a number of different systems and techniques including analytics to assist with investigations to evaluate user and supplier reported discrepancies that cannot be resolved by the customer.

As part of the Sustaining Engineering team, you will coordinate between Military and Approved Maintenance Organisations, the Continuing Airworthiness Management Organisation, Engineering Authority, Design Organisation, Original Equipment Manufacturers and Boeing functions. Therefore, in an in-depth working knowledge of defence regulations is essential with civil equivalence a desirable. Accountable to Engineering stakeholders you will be responsible for adherence with regulatory articles, defence standards, company policies, processes and procedures in order to maintain regulatory compliance and certifications.

You will apply knowledge of technical publications and instructions to provide resolutions to customer queries e.g. UK Interactive Electronic Technical Manuals, Repair manuals, Technical Manuals (aircraft and component level), Digital Air Publications, and drawing sets. Your ability to interpret, provide advice on the applicability and how to comply with Design Organisation authored modifications, service bulletins, service / part notifications and authority generated special technical instructions is a key support attribute needed for the role. You will be required to apply knowledge of Missions System operation to analyse, develop and maintain technical data to resolve problems for aircraft and component systems to support safe and efficient operation.

Your suitability for this role is not only technical based, but also dependent on an ability to confidently communicate, be approachable, provide mentorship, motivated and build and manage professional relationships able to understand and demonstrate the Boeing core values. This includes supporting business improvements such as Cost Reduction Initiative (CRI), Continuous Improvement (CI) and Employee Engagement type events deploying best practices to maintain and improve standards for all Boeing business functions.

Experience, Skills and Qualifications

  • A significant amount of demonstrated Boeing military and/or commercial fixed wing experience and knowledge in aircraft maintenance procedures, practices, Engineering drawings, standards and specifications to support the sustainment of E-7 MK1. This shall cover all aircraft, avionic and electrical and mission systems. Due to the complex integration of the systems with mechanical and propulsion systems, a high-level systems knowledge of the Mechanical/propulsion aspects of the Boeing 737NG or equivalent is desirable.
  • An extensive knowledge of repair, maintenance, and retrofit processes and practices.
  • Extensive and specialised knowledge of UK MOD military aircraft maintenance processes, policies, organisation, capabilities, practices, support resources, preferences, problems, and other constraints in order to effectively represent the customer within the Boeing Company. Knowledge and experience of MoD projects, related is advantageous.
  • Knowledge of the Manual of Maintenance and Airworthiness Processes (MAM-P), associated MAA Regulatory Publications (MRP) and Defence Standards pertaining to maintenance, aircraft repairs and pre- and post-delivery aircraft modifications.
  • Extensive and specialised ability to analyse and interpret product data (e.g. Engineering drawings, Part Lists, Supplier data, Wiring Diagrams and Schematics)
  • Ability to research and apply Engineering principles to determine solutions to technical, operational and quality issues.
  • Strong customer focus with the capacity to communicate effectively with relevant stakeholders in order to resolve problems.
  • Effective collaboration with team members, other employees and external customers. Placing higher priority on team and organisation goals above personal goals is essential.
  • Ability to direct, communicate clearly, delegate and ensure performance of assigned responsibilities and tasks as a leader.
  • An understanding of financial performance metrics, and ability to apply cost and schedule variance analysis techniques.
  • Previous experience with UK MOD Resolve and GOLDesp is desirable.
  • An Engineering degree with professional registration is desired but not essential. You will be considered if you are able to demonstrate a significant amount of related certificated work experience supported with a defence or civil indentured apprenticeship, or an equivalent combination of education and experience in the field of aircraft depth and fleeted maintenance.

Work Authorisation: This requisition may offer visa sponsorship.

Security Clearance: This position requires the ability to obtain a UK security clearance.

Relocation: This position may offer relocation support.


Applications for this position will be accepted until Oct. 06, 2025



Export Control Details: Non – US based job

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Shift

Not a Shift Worker (United Kingdom)


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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