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Quality Systems Specialist

Richmond, British Columbia Job ID JR2025478440 Category Quality Role Type Onsite Post Date Oct. 14, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Canada Operations Ltd. is seeking a Quality Systems Specialist to support our Digital Services business. Join a dynamic, growing team dedicated to ensuring quality and regulatory compliance across a diverse portfolio of Tech Ops and aircraft integration solutions. This position is perfect for someone excited by the world of aviation and eager to work in a collaborative environment to deliver innovative products and services to airline customers.

As part of a global quality organization, you will provide end-to-end quality management guidance to leaders, business units, and cross-functional teams. Your primary responsibilities will draw on deep knowledge of quality systems and aviation regulatory requirements to design, implement, and sustain robust compliance and improvement activities across the enterprise.

Position Responsibilities:

  • Serve as the organization’s senior subject-matter expert on quality and regulatory matters, acting as the primary liaison with the FAA and other aviation authorities on major policy, compliance, and certification issues.

  • Lead the development and refinement of new work practices, techniques, and quality standards; recognized as a go-to expert within the Quality organization.

  • Design and implement innovative solutions for complex quality problems, ensuring alignment with business objectives and regulatory requirements.

  • Develop and deliver tailored training, coaching, and guidance on audits, root cause analysis, CAPA, continuous improvement, and core quality management principles.

  • Partner with stakeholders to define, implement, and maintain meaningful quality metrics and dashboards that enable data-driven decisions and measure process health.

  • Plan and execute product, system, and process audits to verify compliance with industry standards (e.g., AS9100, ISO 9001, RTCA DO-200), regulatory requirements, and customer expectations.

  • Advise and collaborate with senior leadership to design and deploy process improvements that affect multiple teams and locations, driving measurable operational gains.

  • Operate with a high degree of autonomy, setting objectives and selecting approaches while ensuring consistent, compliant outcomes across assignments.

  • Continuously expand your expertise in quality management best practices and emerging regulatory guidance to strengthen organizational capability.

Basic Qualifications (Required Skills and Experience)

  • 5+ years of experience implementing and maintaining Quality Management Systems (QMS).

  • 5+ years of experience applying process improvement and problem-solving methodologies (root cause analysis, CAPA).

  • 5+ years of experience interacting with aviation regulatory authorities (FAA, EASA, and/or CASA).

  • Strong written, verbal, and presentation skills; ability to communicate technical and regulatory concepts to leadership and technical teams.

  • Demonstrated ability to perform audits and generate actionable findings and remediation plans.

  • Must be legally able to work in Canada.

Preferred Qualifications (Desired Skills and Experience)

  • Experience supporting or obtaining FAA Letters of Acceptance (LoA).

  • AS9100 or ISO 9001 lead auditor certification.

  • Familiarity with RTCA DO-200 and FAA AC 20-153, AC 20-115, AC 120-76

  • Professional certifications such as ASQ CQA or equivalent.

  • Six Sigma Green Belt or higher.

  • Experience working in SAFe/Agile environments and supporting Agile teams’ quality practices.

Additional Information:

This requisition is for a locally hired position in Canada. The employer is Boeing Canada.  Candidates must be legally authorized to work in Canada. Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.

Starting salary will be based on year of post-secondary education completed, qualifications and experience.

British Columbia Salary pay range:

Level 4 - $70,000 - $150,000/Annually

Level 5 - $105,000 - $188,000/Annually


Applications for this position will be accepted until Oct. 27, 2025


Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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