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Information Technology Business Operations Senior Manager / Deputy Chief of Staff

Seattle, Washington; North Charleston, South Carolina Job ID JR2026504682 Category Information Technology Role Type Hybrid Post Date Apr. 07, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking an Information Technology Business Operations Senior Manager / Deputy Chief of Staff to join the team in Seattle, WA or North Charleston, SC. 

This role reports to the Chief of Staff to the Boeing Commercial Airplanes (BCA) Chief Information Officer (CIO).

As Deputy Chief of Staff, you will partner with Executive Director Chiefs of Staff to accelerate strategic priorities, ensure program delivery, and operationalize strategy. You will translate strategy into action—shaping priorities across divisions, platforms, and operations—and drive the CIO’s agenda with clarity and momentum. Responsibilities include managing the operating rhythm, preparing executive and board-level communications, anticipating and mitigating risks, and acting as a proxy when needed.

The ideal candidate is a decisive problem solver with a “get-it-done” attitude who removes obstacles and delivers results while aligning daily activities to a broader operating model. You will be a trusted thought partner and force multiplier, helping advance the organization’s North Star strategic ambitions.

This high-visibility role offers unparalleled exposure to enterprise-scale decision-making, the chance to influence global outcomes, and accelerated growth as a senior technology leader. It is well suited for someone who thrives in complexity, values discretion and trust, and wants a front-row seat to how mission-critical technology organizations execute strategic vision. This position strengthens the BCA CIO office and supports senior leader development.

Position Responsibilities:

  • Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions

  • Operate with discretion on sensitive matters

  • Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through

  • Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices

  • Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs

  • Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure

  • Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness

  • Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams

  • Prepare materials for executive meetings, including presentations, reports, and strategic documents

  • Produce clear, timely business performance updates and executive scorecards that drive leadership decisions

  • Maintain dashboards and executive metrics (Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs)) to ensure alignment to strategic priorities and enable fact-based course corrections

  • Translate complex data into concise, actionable narratives and recommendations for senior leaders

  • Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap

  • Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities

  • Support development and vetting of multi-year business cases and priority setting for strategic initiatives

  • Monitor budget-to-actuals and recommend course corrections

  • Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resource (HR), Finance) - ensuring healthy backlog management for the organization

  • Work with leadership team to manage headcount forecasts in Adaptive Planning

  • Prepare executive communications including memos, talking points, and presentations

  • Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders

  • Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination

  • Conjunction with product / service / program managers, support preparation of presentations to stakeholders on strategic initiative progress and business case development

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in an Information Technology, Digital, or Aerospace environment

  • 5+ years of experience with program and/or portfolio delivery

  • 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs

  • 5+ years of experience managing metrics to drive data driven solutions/decisions

  • 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership

  • 5+ years of experience directly supporting senior/executive leaders

  • 5+ years of experience with business operations and/or business process improvements

Preferred Qualifications (Desired Skills/Experience):

  • Bachelor's degree or equivalent work or military experience

  • 5+ years of experience as an executive-level chief of staff or Office of CIO

  • 5+ years of experience communicating with executive audiences

  • 5+ years of experience in Program Management, Compliance, Risk Management and Finance

  • 5+ years of experience with the Objectives and Key Results (OKR) goal-setting framework

  • 5+ years of experience collaborating internally across multiple organizations

  • Experience leading a team either formally or informally, mentoring, and supporting team members

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $161,500 – $233,450


Applications for this position will be accepted until Apr. 15, 2026


Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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