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Mid-Level Product Owner

Seattle, Washington; Seal Beach, California; Plano, Texas; Hazelwood, Missouri; Aurora, Colorado; North Charleston, South Carolina Job ID JR2026495182 Category Information Technology Role Type Hybrid Post Date Feb. 05, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking a Mid-Level Product Owner focusing on Managed Print Service to join the team in Seattle, WA; Aurora, CO; Hazelwood, MO; North Charleston, SC; Plano, TX; or Seal Beach, CA. 

The Mid-Level Product Owner is a member of the Managed Print agile team that is responsible for the day-to-day operational management of the service, coordinating activities related to the delivery of the service and service offerings focusing on the details related to service operations, changes, and continual improvement.

The Mid-Level Product Owner is accountable for the implementation of service delivery activities and offerings; setting requirements, and managing deliverables, processes and changes that impact the service to ensure the expected outcome and quality is delivered, maintained, and continuously improved.

The Mid-Level Product Owner informs, consults with, and works closely with the Product Manager who is responsible for the strategic direction of the service and leading service delivery.

Position Responsibilities:

  • Support Print services and associated service offerings and products that make up the service

  • Participate in contracting process, terms, billing, and spend approval that affect the operation of the service (e.g. managed services, deliverables, license entitlements, cost, Service Level Agreements, Disaster Recovery, accessibility, compliance, etc.)

  • Coordinate delivery activities and develop and maintain key service processes/deliverables, and ensure processes/deliverables are accessible

  • Manage and support the creation, maintenance, and delivery of customer/user training and documentation

  • Support the creation, maintenance, and delivery of standard processes and continually improve service delivery

  • Support the execution of communication plans

  • Assist others to document and resolve project risks

Additional Position Responsibilities:

  • Cross-collaborate and support the creation, maintenance, and monitoring of Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) for service

  • Drive problem resolution for escalated service-related inquiries and issues, and coordinate root cause analysis for Major incident management (MIM) activities that impact service or service offerings

  • Identify opportunities to refine, improve, stabilize or simplify the service via processes, technologies, automation, etc.

  • Support logistics provisioning (e.g. End-to-end management of inventory from a requirement to fulfilment)

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in customer service or a support organization

  • 3+ years of experience working with software product customers and end users

  • 3+ years of experience with data analytics and metric development

  • 1+ years of experience supporting global work

Preferred Qualifications (Desired Skills/Experience):

  • Experience with managing and growing relationships from multiple stakeholder

  • Experience with vendor relationship management

  • Experience with gathering and analyzing service delivery metrics

  • Experience with presenting data to leadership

  • Experience with Managed Print Services (e.g. Xerox, HP, Roaming Print)

  • Experience in an agile environment

  • Experience with Asset Management

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $105,400 – $152,950


Applications for this position will be accepted until Feb. 16, 2026


Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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