Skip to main content
collage of photos featuring a rocket, a plane, and a submarine

Bring your ideas
to life

Search

Find U.S. Contract Jobs

Customer Engagement Manager

Arlington, Virginia Job ID JR2025457926 Category Sales & Marketing Post Date Jun. 02, 2025
Apply Now

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

At Boeing Defense, Space & Security (BDS), our customer's mission is our mission. As one of the three main business units of the world's leading aerospace company, BDS delivers several major categories of products, including autonomous systems, military aircraft, space and missile systems, and vertical lift platforms.

The BDS Business Development & Strategy (BD&S) Customer Engagement function is responsible for creating and executing world-class customer experiences and events that elevate Boeing as a global market leader.

BDS is seeking a Customer Engagement Manager to join the Business Development & Strategy Customer Engagement team located within BDS headquarters in Arlington, VA.

As a leader within the Customer Engagement team, you will provide management, guidance and support in strategic event planning and marketing support to various BDS programs, both domestic and international. 

The position is based in Arlington, VA, reporting to the senior manager of Customer Engagement for Boeing Defense, Space, and Security.

As a Customer Engagement Manager, you will supervise up to six direct reports located throughout the BDS Eastern region (Arlington VA, Huntsville AL, and Titusville FL).

Key attributes for this position include demonstrated leadership skills, the ability to lead a geographically dispered team, and the capability to confidently brief senior customers and executives.  Proficiency in event project management, marketing, communications and team building skills are also essential to this role. Additionally, other important skills and competencies include business aucumen, adaptability, attention to detail, decisiveness, forward thinking and a positive approach towards change and innovation. The role requires the ability to manage multiple projects simultaneously, meet deadlines and budget targets for events, and foster effective working relationships and customer partnerships.

Position Responsibilities:

  • Leads a geographically dispersed team of strategic and engaged event planners responsible for managing and executing senior customer and executive events.
  • Cultivates a positive and inclusive team culture, encourages creative thinking and prioritizes the growth and development of each team member.  Provides clear performance expectations and actionable feedback
  • Oversees the management and assignment of events.  Anticipates requirements and makes recommendations (e.g., date, geographic location, venue, participants/products and budget).  Manages the team’s workload effectively.
  • Coordinates and communicates effectively with C-suite executives and business partners to ensure strategic alignment between Customer Engagement and the goals and objectives of the business/program/site.
  • Plans and coordinates multiple complex customer visits and events, as well as product demonstrations and evaluations, leveraging extensive knowledge of U.S. and foreign government regulations, international cultures and customs, and company policies and procedures based on strategic business objectives.
  • Collaborates with a multi-disciplined team (e.g., facilities, marketing/communications, creative services, security and transportation, etc.) to implement strategic site inititaives and event plans.
  • Demonstrates and promotes team understanding of company policies and procedures, branding compliance, business courtesies, protocol and U.S. and foreign government guidelines.  Ensures the team applies extensive knowledge of customer’s customs and cultures in all aspects of visits and events.
  • Provides guidance and leadership to the work group on matters related to process improvement.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at one of the listed location options.

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.  “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience):

  • Bachelor’s degree
  • 5+ years of experience leading teams
  • 10+ years of experience in preparing and delivering key briefings to senior leadership and throughout the organization
  • 10+ years of experience planning, organizing, facilitating and/or executing large scale meetings and events
  • 10+ years of experience managing multiple projects concurrently
  • 10+ years of experience developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and partners
  • Ability to travel occasionally, both domestically and internationally.

Preferred Qualifications (Desired Skills/Experience):

  • Current and active U.S. Security Clearance.

Shift:

This position is for 1st shift.

Relocation:

This position offers relocation based on candidate eligibility

Travel:

Position may require travel up to 25% of the time.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

$139,500 - $170,500


Applications for this position will be accepted until Jun. 11, 2025


Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Shows the full job description for sighted users
Apply Now

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
Explore more benefits

These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

  • Jacob M
    We never stop growing

    Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.

    Learn more

Jobs for You:

No recently viewed jobs.

View all of our available opportunities

No saved jobs.

View all of our available opportunities

Connect with us

Sign up for Job Alerts

Be the first to know when new jobs are posted.

Sign up for Job Alerts

Join our Talent Community

Get updates about Boeing job opportunities, events and career information.

Sign up for our Talent Community

Veteran Talent Community

Transition to a career in engineering, product support, IT, manufacturing or other areas.

Sign up for our Veteran Talent Community