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Customer Training Scheduler (Training Scheduler) – Incheon/ Seoul, South Korea

Incheon, Incheon; Seoul, Seoul Job ID JR2025452666 Category Customer Training Post Date Apr. 23, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

POSITION PURPOSE:

Customer Training Scheduler schedules and performs logistics pertaining to flight training for one or more airplane model(s) and assists in forecasting optimal training schedules based upon strategic plan in alignment with Customers’ requirement and regulations.

This position will be hired initially on a 2-year fixed term contract with no opportunity to be renewed.

RESPONSIBILITIES, but not limited to:

Training Schedule and Coordination:

  • Develop and manage training plans for multiple aviation programs.
  • Assign instructors and coordinate their travel and logistical arrangements.
  • Ensure all training activities align with customer requirements and internal standards.

Instructor Training Records Management:

  • Maintain and update training records for a large pool of instructors across various aircraft types.
  • Utilize specialized systems (e.g. Comply 365) for data management and organize hard copy files.
  • Ensure data accuracy and readiness for audits and internal reviews.

Log Sheet Review and Management:

  • Oversee the review and management of instructor data entries to ensure compliance with customer log sheet systems.
  • Collaborate with instructors to minimize data input errors.

Data Collection and Analysis:

  • Collect and analyze training data and assignment records.
  • Provide detailed statistical reports on training performance, including periodic checks and evaluations.
  • Support the creation of progress reports with relevant data.

New Hire Instructors Flight License Conversion:

  • Manage administrative tasks related to flight license conversion for new hire instructors.
  • Coordinate the application process for required examinations and arrange relevant tutorials.
  • Liaise with regulatory authorities for license verification and paperwork processing.

COMPETENCIES/SKILLS/EXPERIENCES (Basic Qualifications):

Business Acumen

Knowledgeable of how the business and organization operates; knowledgeable of policies, practices, trends, and information affecting the business and organization; understands the competition and the marketplace. Understands how to accomplish tasks through formal channels and informal network; understands the cultures of organizations. Applies this information in a way that contributes to the organizations strategic plan and bottom line.

Communication

Using a variety of media, clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Continuous Learning

Demonstrates an interest in personal learning and development. Seeks feedback from multiple sources about how to improve and develop; modifies behavior based on feedback or self-analysis of past mistakes. Takes steps to develop and maintain the knowledge, skill, and ability to perform.

Customer Focus

Makes customers and their needs a primary focus of one's actions

Innovation / Creativity

Discovers new opportunities and solutions for problems by looking beyond current practices and using innovative thinking. Tries different and novel ways to deal with work problems and opportunities.

Quality

Provide products and services that meet the highest technical and quality standards, regulatory requirements, and company policies and processes and embrace first-time quality as a way of life – not accepting, creating or passing any defects and speaking up.

Safety Awareness

Identifying and correcting conditions and behaviors that affect employee, public, and customer safety; upholding safety standards; demonstrating proactive safety culture leadership.

Analytical Skills (Technical)

Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

Analyze & Interpret Engr Data

Ability to analyze problems (troubleshooting, fault isolation, repair, modification, or redesign) of assigned end items to support the design, development and modification of company products using knowledge of engineering disciplines (ME, EE, etc.).

Boeing Knowledge

Knowledge of Boeing's organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation.

Customer Knowledge

Knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.

Design Concepts & Techniques

Advanced knowledge of design concepts and techniques (e.g., concurrent engineering, Design for Manufacture/Assembly [DFM/A]).

Engineering Processes

Knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Knowledge of the interaction between departments/disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).

Engr Knowledge/Comprehension

Knowledge of various engineering disciplines such as electrical, mechanical, and systems. The ability to communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables.

Systems Thinking

Ability to understand the big picture and the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance.

Language

Fluent in both spoken and written in English

Preferred Qualifications:

3 to 5 years Aviation industry experiences especially in scheduling position.

Location:

Incheon, and Seoul, South Korea (Primary location will be Incheon)

The selected candidate will be required to work on-site (with some flex) at Boeing Korea’s Incheon/Seoul office.

Relocation:

Relocation assistance is NOT a negotiable benefit for the eligible candidate.

Employer is NOT willing to sponsor applicants for employment visa status.

Other job related information:

This is for an international, locally hired position. Candidates must be legally authorized to work in the country where the position is located. Benefits and pay are determined at the local level and are not on Boeing US-based payroll.

Boeing gives additional scores to eligible candidates for job positions who are classified as veterans or persons of disability according to applicable laws.

Boeing Korea has officially been certified as a “Best Family Friendly Management” company by the Republic of Korea Ministry of Gender Equality and Family.


Applications for this position will be accepted until May. 08, 2025


Export Control Requirements: This is not an Export Control position.

Language Requirements

English Preferred

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Korea, Republic of)


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
Explore more benefits
  • Jacob M
    We never stop growing

    Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.

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