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Associate Field Service Representative

Karwar, Karnataka Job ID JR2025447298 Category Field Services Post Date Mar. 23, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

About Boeing Defense in India

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Overview:

Boeing Defense India (Liquid Robotics) team is currently looking for Associate Field Service Representative to support IN team of personnel responsible for Wave Gliders autonomous robotic vehicles in India. Position is based at Naval Base Karwar, Karnataka.

Liquid Robotics designs and manufactures Wave Gliders®, the world’s first wave and solar powered autonomous ocean robots. With partners, we address challenges facing defense, Oil & Gas, commercial and science customers by making ocean data collections and communications easier safer and in real- time. Liquid Robotics was acquired by Boeing in December of 2016 and operates as an independent non- integrated subsidiary.

This individual will be technical service professional supporting our WG operations at Naval Base Karwar and reporting to our Wave Glider Operations Center at California. Field Service Representative has significant marine engineering and technology experience working with a team of engineers and technicians.

This individual qualifies as an expert Wave Glider operator in support of operational and engineering testing, internal and external customer deployments and customer trainings. This individual has experience in a project or program management role and has experience operating in an independent capacity capable of complex problem solving.

Field Service Representative plans, oversees, executes and reports on in-water testing and operation of Wave Glider systems and related instruments and sensors. Field Service Representative also plays a critical role in the development cycle through reporting on platform reliability and failure analysis. Duties for this role include but are not limited to organizing and overseeing technical field operations, launch and recovery of Wave Gliders and associated equipment from IN vessels, interacting with vessel staff and marine operations crews, maintaining, troubleshooting and repairing Wave Gliders.

Position Responsibilities:

  • Apply health, safety, security, and environmental (HSSE) best practices in all operational work.

  • Launch, pilot, recover, service, troubleshoot and repair Wave Gliders and related instruments and sensors.

  • Be recognized as Wave Glider technology champion, with exemplary knowledge of current and historical configurations, operations, troubleshooting, and repair based on the bench or in the field.

  • Direct and supervise crew and technicians in a leadership capacity during local and remote field operations, often in a “Deck Boss” capacity.

  • Plan, execute and report on field operation activities. This includes coordinating all aspects of field operations including vessels of opportunity, facilities and logistics in remote locations.

  • Architect, perform and report on the ocean testing of Wave Glider systems and related sensors.

  • Exhibit competence in reading and interpreting schematics and engineering control documentation to core functional level. The role frequently interfaces at the component level.

  • Escalation point of external and internal customer contacts that demonstrates competence knowledge and confidence in the ability of the systems to perform their task.

  • Train others to operate and maintain Wave Gliders and related instruments and sensors.

  • Support hardware maintenance activities as needed for surge depot repair situations.

Competencies:

  • Good experience in maintaining  ASW sensor suite onboard ships and submarines

  • Strong customer service orientation (strives for best customer experience, and operational excellence)

  • Excellent communication skills and attention to detail (written and verbal).

  • Ability to work flexible schedules (non-standard work shifts), and work alone for extended periods.

  • Work effectively with all levels of employees cross-functionally, as well as external parties.

  • Recognize and execute tasks (often unstructured) requiring new perspectives and creative approaches.

  • Take initiative with limited supervision and direction to ensure business objectives are met.

  • Demonstrated experience in solving complex problems requiring in-depth evaluation and good judgment.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

  • Diploma/ Bachelor’s degree or higher is required as a BASIC QUALIFICATION

  • Good amount of experience working in The Indian Navy

  • Significant experience in maritime operations including deck operations while at-sea, equipment service, launch and recovery

  • Highly technical background and proven ability to troubleshoot and repair complex electromechanical systems.

  • Experience with bench and field servicing of pressure vessels, waterproof connectors, oceanographic equipment, instruments and sensors.

  • Working knowledge of AC/DC power systems, computer programming (e.g. LINUX), terminals & networking.

  • Excellent written and verbal communication skills.

  • Proven ability to operate as a leader and a team player.

Preferred Qualifications (Desired Skills/Experience):

  • B. Tech/ Diploma in engineering, marine science/technology is preferred.

  • Experience with autonomous vehicles

  • Experience with photo and video documentation

  • Basic machine shop and welding operations, mechanical aptitude

  • Preferably Retired Technical Sailors from the Indian Navy with Electrical/Marine Diploma and have  worked on Sonars, LOFAR Arrays and C4I2 systems

  • SCUBA Certified

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 4 years' related work experience.

Relocation:

This position does offer relocation within INDIA.


Applications for this position will be accepted until Apr. 08, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (India)


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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