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Merchandise and Experience Development Manager

Seattle, Washington; Everett, Washington; Renton, Washington; Mukilteo, Washington Job ID JR2025445762 Category Seattle Area Manufacturing Post Date Mar. 02, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Stores Inc., a fully integrated subsidiary of The Boeing Company and is dedicated to extending and protecting the Boeing brand through engaging face-to-face and digital experiences. Our responsibilities encompass branded merchandise management across physical retail, digital, wholesale, internal merchandise support, and consumer product licensing. We also curate immersive experiences, including multi-site tours and the renowned Boeing Factory Tour at the Boeing Future of Flight (BFoF) attraction. Our operations include content development, marketing, technical support, and Profit and Loss (P&L) responsibility, all aimed at enhancing the Boeing brand.

We are seeking a creative and passionate leader to join our team as the Merchandise and Experience Development Manager in either Seattle, WA; Everett, WA; Mukilteo, WA or Renton, WA. This entry-level management role will oversee a team of product and experience developers, driving the merchandise and experience strategy to maximize both financial performance and brand growth.

The ideal candidate will be a dynamic and motivational leader, possessing strong strategic thinking abilities and a collaborative spirit that fosters cross-functional partnerships. You will demonstrate exceptional creativity and innovation, along with expertise in brand management. Your background in merchandise and experience development will drive strategic growth across all categories, enhancing overall business performance. Additionally, you will exhibit strong business acumen, a commendable work ethic, and a profound understanding of the end customer. A genuine commitment to the professional development of your team members is essential.

Position Responsibilities:

  • Develops and implements a comprehensive merchandise and experience strategy for all external and internal channels, ensuring alignment with strategic, financial, and brand objectives

  • Collaborates closely with Licensing, Retail, and Future of Flight leaders to align content strategy with business objectives and audience expectations

  • Oversees the development cycle, working cross-functionally within Boeing to ensure continuity with brand strategy and creative direction

  • Manages the entire product and experience lifecycle from concept, implementation and end-of-life, ensuring high-quality outputs that support business goals

  • Oversees inventory management, freight logistics, and supplier relations in close collaboration with the operations team

  • Develops and implements inventory management strategies to optimize stock levels, reduce costs, and minimize waste

  • Leads and develops a diverse team of inventory, product, and experience development specialists, fostering a culture of creativity and strategic thinking

  • Works closely with the marketing team to provide recommendations for seasonal photoshoots and product features that drive business outcomes

  • Drives the development calendar to meet critical deadlines

  • Conducts industry, stakeholder and customer benchmarking and creative strategy assessments to ensure Boeing merchandise and experiences meet or exceed standards and audience expectations

  • Leads cross-functional content and brand strategy review meetings

Basic Qualifications (Desired Skills/Experience):

  • Bachelor’s degree in business, Marketing, Retail Management, or a related field

  • 5+ years of experience in merchandise management, retail strategy, or brand development, preferably in the aviation or consumer goods industry

Preferred Qualifications (Desired Skills/Experience):

  • Industry Knowledge:  In-depth understanding of retail operations, merchandise planning, and experience development.  Familiarity with current market trends, consumer behavior, and competitive landscape

  • Communication Skills: Exceptional verbal and written communication skills for effective collaboration and presentation

  • Strategic Thinking: Ability to develop and implement long-term strategies that align with business goals

  • Financial Acumen: Strong understanding of P&L management, budgeting, and financial forecasting. Ability to analyze sales data and adjust strategies to maximize profitability

  • Project Management: Excellent organizational skills to manage multiple projects and deadlines simultaneously

  • Creative Vision: High level of creativity and innovation in product and experience design

  • Negotiation Skills: Strong negotiation abilities to manage supplier relations and secure favorable terms. Experience in contract management and vendor negotiations

  • Customer Focus: Deep understanding of customer needs and preferences to create relevant and appealing products and experiences

Personal Attributes:

  • Proven ability to lead, motivate, and develop a diverse team

  • Strong interpersonal skills to foster collaboration and build relationships across departments

  • Strong business acumen and an impressive work ethic

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.


Summary pay range: $100,300 - $135,700


Applications for this position will be accepted until Mar. 18, 2025


Export Control Requirements: This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
Explore more benefits

These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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