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Airframe Service Engineering Manager

Bengaluru, Karnataka Job ID 00000408003 Category Engineering - Mechanical & Structural Post Date Apr. 28, 2024
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing is the world’s largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of

over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace. In India,

Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces,

and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that

contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT,

Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending

upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face

meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to

positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers.

Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Airframe Service Engineering team serves as the single technical face of Boeing to the Customer and to: expeditiously resolve customer Service Requests (SRs); provide FAA compliance documentation; and report, analyze, and resolve safety events and issues. The Airframe Service Engineering team strives to mitigate and prevent future Service Requests (SRs) and increase operational safety and reliability by developing/adding repairs to the Structural Repair Manual (SRM) and completing Service Related Problems (SRPs).

Job Description

Boeing India Engineering has an immediate opening for Airframe Service Engineering Manager is seeking energetic first-line engineering managers to lead the Airframe Service Engineering teams at India, providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to lead fast paced teams working complex technical challenges in support of safety operation and return to service. The Managers will interact with other service engineering and design/specialized engineering teams, field service teams and maintenance teams, Fleet Chief Offices, U.S. and International commercial customers/suppliers, and regulatory agencies. This position requires an individual with excellent communication and relationship-building skills, is comfortable interacting with diverse cultures, and can work on variable shifts.

The ideal candidate will lead in-service issue resolution, customer service requests, support continued operational safety program, resolve service related problems & suspect discrepancy reports. The selected candidate will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

The selected candidate should have experience of working in a fast-paced environment and prior experience of working and managing teams for the resolution of airline customers' in-service engineering issues. Prior experience and demonstrated ability to manage teams in aerospace domain. Skilled in advising and mentoring staff members to meet schedules or resolve technical or operational problems.

This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. The candidate shall provide periodic update on project progress, quality metrics, project summaries, and other related documents. Contribute to productivity improvement through use of Quality Management System and lean principles.

This position supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc.

This position will be located in the Boeing India Engineering and Technology Center, Bangalore, India.

Position Responsibilities

  • Manage engineers performing Structural Design and Analysis of Boeing commercial airplanes.
  • Primary duties of the team include customer service interface, repair development, structural analysis, structural damage tolerance analysis, project management, operational safety assessment, and FAA certification.
  • Develops and executes projects and process plans, implements policies and procedures and sets operational goals.
  • Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
  • Develops and maintains relationships and partnerships with customers, stakeholders, peers,
  • Provides oversight and approval of technical approaches, products and processes.

Basic Qualification & Skills Required:

  • Bachelor or Master in Engineering is preferred.
  • Experience working with airplane structural design and/or analysis.
  • Ability to work variable and/or rotating schedule.
  • Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones.
  • Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.
  • Must be able to work collaboratively with cross-functional teams within Boeing and external partners.
  • Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.
  • Proactively seek information and direction to successfully complete the statement of work.
  • Committed to finding a way to resolve problems and keep commitments.
  • Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones.
  • Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.
  • Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work.

Desired Skills/Experience

  • Previous experience leading or managing in an engineering organization is desired.
  • Experience working structural activities with Boeing airplanes.
  • Experience providing customer support services to airlines.
  • Familiarity with FAA transport airplane structural regulations.

Typical Education & Experience:

  • Bachelor or Master in Engineering (preferably in Mechanical, Aeronautical / Aerospace or equivalent discipline) with 12+ years of experience in aviation domain.

Relocation:

  •   Relocation will be provided based on candidate's eligibility

Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
Explore more benefits
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    Get your degree on us

    Our tuition assistance program pays your institution directly so you don’t have to pay out of pocket. Learn about our generous funding for courses, certificates, undergraduate and graduate degrees.

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