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Technical Sales Lead – Tokyo, Japan

Tokyo, Tokyo Job ID 00000407509 Category Sales & Marketing Post Date Dec. 20, 2023
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

(Japanese Follows)

Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. As the technical sells lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value.  You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department.

Position Responsibilities :

  • Collaborate with Sales Directors and Services Leads in a “team of three” to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.
  • Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrations
  • Establish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.
  • During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.
  • Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.
  • Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.
  • Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.
  • Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.
  • Participate as directed in thought leadership and other C-level engagement and vision workshops.
  • Participate in tradeshows and other company and industry events as directed.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options.  This is at the hiring team’s discretion and could potentially change in the future.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

  • 10+ years of experience with complex IT/technical customer facing work
  • 10+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment·
  • 5+ years of experience working with customers C-suite or VP level
  • Complex software integration experience (e.g. 24x7 day of operations solutions)
  • Broad understanding of IT trends, emerging technologies and IT best practices.
  • Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.
  • Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.
  • Creative problem solving and experience with Value Based Selling.
  • Excellent communication, storytelling, and presentation skills
  • Experience with CRM platforms and other third-party SaaS sales/mar-comm technology.
  • Negotiation and closing skills
  • Business level both spoken and written Japanese
  • Fluent both spoken and written English

Preferred Qualifications (Skills/Experience):

  • Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).
  • Knowledge of Boeing Digital Aviation portfolio and services.
  • Commercial aviation experience within Flight and/or Tech Op
  • Native level spoken and written Japanese

Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Employer is not willing to sponsor applicants for employment visa status.

Other Job-related Information:
This requisition is for a locally hired position. Benefits and pay are determined at the local level and are not on Boeing US-based payroll.

Boeing Global Services’ (BGS) Marketing &SalesチームではBoeing Japanにおけるエンタープライズ顧客向けソフトエア販売に従事いただくテクニカルセールス(Lead)を募集しております。

国内民間航空機部門のサービスディレクターやサービスリードと密に連携を取りながら、サービスをリードいただき、顧客との関係構築し、確実なバリューを提供してゆくことに貢献いただきます。

社内多くのステークホルダーとの関係性を通じ、ITアーキテクチャー、クラウド戦略、情報セキュリティ等幅広い知識と経験を積んでいただけるポジションです。

主な業務内容（下記以外が含まれることもございます）：

・セールスディレクター、サービスリーダーと協力しながら販売戦略、機会の構築、組織全体における体制強化に取り組みアカウントの成長に貢献いただきます。

・顧客のニーズに応じた専門的な技術提案、デモサポート（高度な場合は自ら実施）

・顧客IT部門との関係性構築と長期的な維持に努める。

・商談を通じ顧客ニーズに応じたサービス提供に向けての要件の整理（システム、セキュリティ、データ保護、構築等）

・契約締結後の技術的な要件定義～導入

・社内構築部門と開発部門への顧客満足度のフィードバック提供

・ワークショップ、展示会、企業・業界イベントへの参加　等

求められるスキル（必須スキル・経験）：

・10年以上のIT/テクニカル領域での顧客対応のご経験

・10年以上のエンタープライズ向けアーキテクチャーのご経験（クラウドアーキテクト、セキュリティー、データ保護等）

・5年以上の経営幹部層に向けた顧客折衝経験

・複雑なソフトウエアの要件定義～導入までのご経験（24時間365日の運用ソリューション等）

・ITトレンド、最新のテクノロジー、ITにおけるベストプラクティスの幅広い知識

・エンドユーザーからCIOまで幅広い顧客に対して適切なエンゲージメント

・社内外関連部門との関係構築、業務すべてにおいて自走し意欲的に取り組めるマインド

・優れた問題解決力と顧客ニーズに沿った提案力

・CRMプラットフォーム、SaaS Sales Marketingに関する技術知識

・提案～クロージングまでを一貫して行えるご経験

・ビジネスレベル以上の日本語力、英語力

歓迎スキル：

・関連分野（Engineering, Business, Technology）領域における学士号以上取得の方（大卒以上）

・Boeing Digital Aviationのポートフォリオサービスに関する知識

・民間航空機分野におけるパイロット、もしくはエンジニアのご経験

・ネイティブレベルの日本語力

勤務地：

採用後はボーイング・ジャパンの東京オフィスにて勤務していただきます。（ハイブリッド勤務の予定）

転居支援：

本ポジションにおいては、転居支援はありません。候補者は勤務地周辺に在住中か、ご自身の出費で転居を手配する必要があります。

当社は候補者の労働ビザ取得の支援は行いません。

その他：

本ポジションは日本国内での採用となります。日本での就業VISAをお持ちであることが条件となります。また、給与・福利厚生については日本国内の規定に基づき決定され、ボーイング（米国）の基準とは異なります。


Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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